Contact us

Contact us at post@famme.no, and we’ll take care of it 🙌 Please include your order number in the subject line and any other information we may need.

Read this before you send an email:

• You will receive a return label when you fill out the return form linked on the returns page.
• Do you want to make a claim for a product? Fill out this form: Claims Form
• Click HERE if you want to change the address before the order is shipped.
• My Page: Order status, tracking, etc. You log in with the same email you used to place your order. Here you will also find your order number.
• Where is your order? Most likely, you’ve received tracking information via email (check your spam folder), but if this is missing, feel free to contact us!
• Can items be exchanged? See the returns page linked above.
• New return label: You will receive it by email when the return form is filled out, but if you need a different type of return, reply to us by email, and we’ll usually take care of it :)
• Want to change your order before it ships? We can arrange that if you quickly send an email including what you want to remove from the order and what you want to add, preferably with the product link, color, and size so it's clear what you want to exchange for.
• Received the wrong item? Send an email with a picture of the item you received. If you are returning an item that was mislabeled, please include this information in the package so the warehouse is aware of the error when they receive the return.
• Missing item? Send us an email, and we’ll arrange a new shipment right away 🚀
• Package marked as delivered according to tracking, but you can’t find it? Check with your neighbors and the shipping company. In 99% of cases, this resolves the issue. But if the package is still missing, we are here to solve it for you anyway!
• Do you want to collaborate, become a reseller, or something else? You’re also welcome to send us an electronic letter ✉️

Mailing address: Famme AS (org. no. 913300319) Søndre Kullerød 8, 3241 Sandefjord.